MPG offers Blanchard Workshops

SLII is an easy-to-understand, practical framework. It enables your managers to diagnose the development level of an employee for a task:

• D1 – Enthusiastic Beginner
• D2 – Disillusioned Learner
• D3 – Capable, but Cautious Contributor
• D4 – Self-Reliant Achiever.

Managers then use the appropriate directive and supportive behaviors to help them succeed:

• S1 – Directing
• S2 – Coaching
• S3 – Supporting
• S4 – Delegating

Our award-winning learning design, The SLII Experience™, incorporates Blanchard’s latest research and state-of-the-art design theory. This creates a learning experience that allows for quick mastery of the methodology and enables managers to help their direct reports soar to new professional heights.

Based on 30 years of research, our trust experts have developed a simple yet powerful trust model. It provides a common language and framework focused on the specific behaviors that build trust.

With the Building Trust program, individuals can understand the impact of their behaviors on building or eroding trust. It can help identify those aspects that need attention to develop and maintain trusting relationships.

Delivering great customer service is vital to the success of your business. Yet, creating a service-focused culture can be challenging. Our Legendary Service program teaches your people how to consistently deliver exceptional service that will turn your customers into raving fans and create a competitive edge for your organization. With the Legendary Service course, your organization gets: 

• Alignment on a service-focused vision, values, and behaviors 
• Segmentation of customers based on needs and wants 
• Empowered employees who build great customer relationships 
• Increased customer loyalty, which drives increased revenue

We understand how important it is to provide your people with a way to confidently and safely speak out and raise DEI issues. Blanchard’s Courageous Inclusion™ program can help. 

Courageous Inclusion™ will teach your people a mindset that promotes diversity and inclusion, then provides a proven process to help them become more knowledgeable and active proponents of inclusion in their workplace. 

Your people will understand how to diagnose themselves on the developmental continuum and which actions to take to progress to higher inclusion levels. 

This road map approach makes Courageous Inclusion™ uniquely powerful for increasing inclusivity in your culture and creating a workplace where everyone feels they belong.

The Leading Virtually course offers learners a highly interactive experience that includes instruction, responses, reflection, group activities, and opportunities to practice new skills in a safe setting. Based on almost 20 years of helping managers lead virtual teams, this program focuses on three key practices proven to boost manager effectiveness in a virtual environment.

First, managers learn how to Be Attentive and Mindful by communicating intentionally with remote team members, structuring conversations for maximum impact, and honoring each other’s work preferences.

Then, leaders learn how to Foster Community by building trusting and supportive relationships that stay positive and involve all their people, using the technology available.

Finally, managers learn to Accelerate Performance and Development by building the team’s resourcefulness and autonomy, and helping remote workers identify a career path and move forward in their careers.

Servant leadership is a better way to lead—and one that leads to higher levels of engagement, performance, and human satisfaction. Blanchard’s Servant Leadership Essentials course helps leaders take ownership of the process and actively partner with their people.

There is a sense of accountability for the successful performance of others. The servant leader learns to align the individual’s purpose and role with organizational strategies. Ultimately, leaders learn how to guide actions, add energy, and provide long-term perspective.